Privacy policy
Last updated: January 2025
Powerhouse Cloud Software Limited respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, use our services, or work with us as a client, supplier, or partner.
This policy applies to Powerhouse Cloud Software Limited, referred to in this policy as “we”, “us”, or “our”.
Powerhouse Cloud Software Limited is a cloud software and digital solutions business.
Company name: Powerhouse Cloud Software Limited
Company address: New Devonshire House, Devonshire Street, Keighley, BD21 2AU
Contact email: info@powerhousecloudsoftware.com
For the purposes of UK data protection law, Powerhouse Cloud Software Limited is the data controller for the personal information we collect and use.
We may collect and process the following types of personal information:
We only collect personal information where it is necessary for our business activities, to provide our services, respond to enquiries, manage relationships, or meet legal obligations.
We may collect personal information when you:
We may also collect limited technical information automatically through cookies, analytics tools, and similar technologies when you use our website.
We may use your personal information to:
We only use your personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where we need to use your information to provide services to you, respond to a request before entering into a contract, or manage our agreement with you.
Legitimate interests
Where it is necessary for our legitimate business interests, such as responding to enquiries, managing client relationships, improving our services, protecting our systems, and running our business effectively.
Consent
Where you have given us clear consent, for example to receive certain marketing communications or where consent is required for specific cookies.
Legal obligation
Where we need to use or retain information to comply with legal, tax, accounting, regulatory, or other obligations.
We may use your contact details to send you updates, insights, or information about our services where permitted by law.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails, where available, or by contacting us at [Insert contact email].
We will not sell your personal information to third parties for marketing purposes.
Our website may use cookies and similar technologies to help the site function, understand how visitors use the website, improve performance, and support marketing activity.
Cookies may collect information such as your IP address, browser type, device information, pages visited, and time spent on the website.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can control or delete cookies through your browser settings. Please note that disabling some cookies may affect how the website works.
[Optional: Add a link to your Cookie Policy if you have one.]
We may share your personal information with trusted third parties where necessary, including:
We only share personal information where there is a valid reason to do so and, where appropriate, we require third parties to protect your information and use it only for agreed purposes.
Some of our service providers may process personal information outside the UK. Where this happens, we will take appropriate steps to ensure your personal information is protected in line with UK data protection law.
This may include using appropriate safeguards such as approved contractual clauses or ensuring the destination country has been recognised as providing adequate protection.
We keep personal information only for as long as necessary for the purposes described in this policy.
The length of time we keep information depends on the type of information and the reason we collected it. For example:
When personal information is no longer needed, we will securely delete it, anonymise it, or archive it where appropriate.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure systems, encryption where appropriate, backups, staff awareness, supplier due diligence, and security monitoring.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Under UK data protection law, you may have the right to:
Your rights may depend on the circumstances and the lawful basis we rely on for processing your information.
To exercise your rights, please contact us at info@powerhousecloudsoftware.com.
You have the right to object to our use of your personal information where we rely on legitimate interests as our lawful basis.
You also have the right to object to direct marketing at any time.
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: https://ico.org.uk
ICO telephone: 0303 123 1113
Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reading the privacy policies of any external websites you visit.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
If you have any questions about this privacy policy or how we handle personal information, please contact us:
Powerhouse Cloud Software Limited
Email: info@powerhousecloudsoftware.com
Address: New Devonshire House, Devonshire Street, Keighley, BD21 2AU
